Cookie Policy
Last updated: 7 November 2026
This policy explains how TOP SUITE DIGITAL MARKETING L.L.C (EZvisa) uses cookies and similar technologies (local storage, pixels, SDKs, push tokens) on ezvisa.net and the EZvisa app. Read it together with our Privacy Policy.
1. What cookies are
Cookies are small text files stored on your device. "First-party" cookies are set by ezvisa.net; "third-party" cookies are set by other providers. Local storage and app SDKs work in a similar way.
2. Categories
| Category | Purpose | Consent needed? |
|---|---|---|
| Strictly necessary | Login, security, saving application progress, language selection, remembering your cookie choices and payment checkout | No — used to provide the service |
| Functional | Optional live chat services | Yes, before loading optional chat tools |
| Analytics | Understanding how visitors use the site (Google Analytics via Google Tag Manager) | Yes |
| Marketing | Measuring our advertising through Google Tag Manager | Yes |
EZvisa defers optional analytics, marketing and live-chat scripts until you choose the relevant category. Embedded third-party media and payment services may use their own technologies; check their privacy notices for details.
3. Cookies and tools we use
The following describes the tools currently configured or that may be used when you enable optional features. Third-party cookie names and expiry periods can change. You can inspect your browser's actual cookies and storage in its privacy settings.
| Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
cookie-consent (local storage entry) | EZvisa | Necessary | Stores your cookie choices | 12 months |
sb-*-auth-token (cookie/local storage) | Supabase (EZvisa) | Necessary | Keeps you signed in to your account | Session / until logout |
| Local storage: application form progress | EZvisa | Necessary | Saves your form progress on your device | Until submitted or cleared |
| Payment gateway checkout cookies | Payment provider | Necessary during checkout | Secure processing and fraud prevention | Set by the payment provider |
| Hosting/security cookies (if used) | Vercel | Necessary | Hosting, security and performance | Provider-defined |
| Chat session storage (if chat enabled) | Crisp | Functional | Supports your requested conversation after chat consent | Provider-defined |
| Google Analytics identifiers (if analytics enabled) | Google Analytics | Analytics | Helps measure visits after analytics consent | Provider-defined |
| Google Analytics session data (if enabled) | Google Analytics | Analytics | Measurement of sessions after analytics consent | Provider-defined |
| Third-party media storage (if embedded media loads) | Media/CDN provider | Depends on use | Delivers website video or images; inspect the provider's policy | Provider-defined |
| GTM-PMXQRKLC | Google Tag Manager | Analytics (loader) | Loads tags according to your consent; does not itself set tracking cookies | — |
|---|
We use Google Consent Mode to communicate your preferences to Google tags. Analytics data retention and third-party cookie lifetimes depend on active account and provider settings; contact us if you need details. In the mobile app, optional usage analytics and crash reports are off unless you explicitly enable sharing.
4. Consent and withdrawal
- On your first visit, the banner lets you Accept all, Reject or Manage by category. Rejecting is as easy as accepting.
- You can change or withdraw consent at any time via Cookie settings in the website footer. Withdrawal applies from that moment and does not affect earlier processing.
- You can also block or delete cookies in your browser settings; blocking necessary cookies may stop parts of the site (e.g. login, checkout) from working.
- Opt out of Google Analytics across sites: https://tools.google.com/dlpage/gaoptout
- App push notifications can be turned off in your device settings.
- We ask for consent again after 12 months or when we add new non-essential cookies.
5. Changes and contact
We will update this policy when our cookies change. Questions: hello@ezvisa.net · WhatsApp +971 54 710 9533.