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- When is the fee refunded?In full if you cancel before preparation starts, if we can't deliver, or if you paid twice.
- How do I request a refund?Email hello@ezvisa.net or message us on WhatsApp with your EZ reference. We reply within 3 business days.
- My visa was refusedA visa refusal alone does not automatically trigger a refund. Your rights if the purchased service was not delivered or was defective remain unaffected.
Still need help?
Message Globi customer support. Include your EZ- reference if you have one, so we can find your application.
