How do I request a refund?

Email hello@ezvisa.net or message us on WhatsApp with your EZ reference. We reply within 3 business days.

Send your request with your EZ- reference to hello@ezvisa.net or on WhatsApp.

We reply within 3 business days.
Approved refunds go back to your original payment method within 7 business days of approval.
How long the money takes to appear depends on your bank or card issuer.

Still need help?

Message Globi customer support. Include your EZ- reference if you have one, so we can find your application.